Custom Programming

Programming Database Systems and other custom software to solve your business headaches

Custom Solutions Make Full Use of Your Investment

Microsoft Windows and the Macintosh has been designed to insulate people from the technical complexities characteristic of computing, making it possible for them to concentrate on the task they need to get done - not on the tool they're using to do it. It's intuitive user-interface and consistent commands allow people to get up to speed on virtually any application they need to use.

And now, with Diakonia's custom database solutions, people can extend their reach into other areas that contain their organization's collective body of information. Our goal is to make it easier for you to make the decisions you need to stay a step ahead - by having the information you need, when you need it.

“I had used my computer for over four years to compile management statistical information. It took me three full days to generate these graphs using my computer. Although my final product looked impressive, I was spending too much time generating the information. What used to take me most of a week to complete, Diakonia's custom software does in minutes! I now spend more time getting new business, and talking to customers, not doing tedious paperwork.”
Bob Pollock • WVAB

Diakonia approaches software design with the same design philosophy that characterizes the Graphic User-Interface operating systems. The goal is to allow users to work directly and intuitively with the information they need, whether it resides locally, on a network, on a departmental computer or on a remote host. Our desire is to inspire creative decision making and timely problem solving by providing superior, consistent tools for accessing, enhancing, and sharing information, regardless of it's location.

Delivered Solutions
Some of our custom programs in use today include:

• Property Management
• Customer Satisfaction Index
• Customer Service Tracking
• Wholesale Distribution
• Mail Order Tracking and Fulfillment
• Warehouse Inventory System
• Service Repair Administration
• Non-Profit Management
• Automated Voice Response Order System
• Long Distance Service TCSI Processing
• Automated Data Gathering and Reporting for Telecom Companies

Integrating Data With Other Computer Systems
As your company grows, you often find yourself inundated with data - from many sources. The challenge you face is turning this incredible quantity of data into the type of quality information you need to make informed, timely, and accurate decisions.

“When I start working on my customer satisfaction reports, I first use the "download" feature of my custom software package by Diakonia. It automatically transfers all of the information I need from our other computer system so that all Ihave to do is call customers and track their information.”
Bob Pollock • WVAB

Cost Effective Solutions
As software engineers, we recognize that it is not enough for a solution to simply be effective, it must be cost effective. Custom solutions that work the way you work, and can change with your needs, will save immeasurable time and increase your job satisfaction. Although a custom program frequently has a higher initial cost than it's off-the-shelf counterpart, it results in software that really does pay for itself, many times over.

Custom software can also integrate your information with the other applications you already know and use including: word processing software for form letters, spreadsheet software for charting and analyzing numerical data, and editing and collecting images. Imagine how easy it would be to work all in one custom and easy to use application that is custom tailored for the way you do business. Our staff is trained to program solutions for both Windows and Macintosh platforms using a variety of languages and tools. These custom information management systems can be single-user, multi-user, or client-server systems.

Languages and Technologies
Below is a list of some of the languages and technologies that our staff has experienced working with to deliver custom programmed solutions to clients:

AppleEvents
Applescript
Basic
C++
C++ Builder
C#
Crystal Reports
Delphi
Double Helix
Dreamweaver
DDE
Excel
Filemaker
FoxPro
Fourth Dimension
FrontPage
FTP
HTML
Hypercard
internet
Outlook
QuickBooks
Mac OS
MAPI
MFC
Peachtree
PhonePro
PVCS
RAS
Serial Port Communications
SQL Server 7
VCL
Visual Basic
Visual FoxPro
Visual SourceSafe
Visual Studio.NET
Win32 API
Windows 95/98/ME/NT/2000/XP
Word

Copyright 2006 by Diakonia. All Rights Reserved.